18 Dec

Living the mission: Saving members money

first_imgHow Cardinal Community Credit Union helped members save $7 million.“I have a way to save you some money.” This simple sentence speaks volumes in improving the financial lives of credit union members, according to Michael Neill, CSE, CEO of Michael Neill and Associates, Atlanta, and CUES’ partner in offering ServiStar, a consultation-based member engagement system.The idea of serving members in a way that improves their financial well-being not only helps members, it helps employees. While being asked to sell can create a negative expectation for some employees, living out the credit union mission to help members can increase employee engagement.A 2014 Gallup Group Survey found that 52 percent of employees are disengaged and 17 percent are actively disengaged. During a CUES webinar in March, Neill saw many attendees type words of agreement when he called “actively disengaged employees” CAVE dwellers: Constantly Against Virtually Everything.“You’re not going to create outstanding organizational performance with disengaged people,” Neill said.The answer to increasing employee engagement, for many credit unions, is to offer incentives. Neill disagrees. He finds that incentives do not work on those who don’t want to sell. “Incentives work minimally, and it’s a shame that they work at all,” he said. continue reading » 5SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

21 Sep

Walk for Hope Walk for Emily

first_img Facebook Twitter: @NeosKosmos Instagram Harry Papageorgiou and Rhian Hague, are trying to put together a walk/run to help raise funds for Emily Karakatsanis and the Monash Children’s Hospital. Join them and walk or run in the HOPE that answers can be found to cure chronic illness in young children and teenagers. Emily is a 15 year old Brighton Secondary College student who has been diagnosed with a rare, debilitating disease called Hypereosinophilic Syndrome. As a result, Emily and her family have had to travel the world looking for answers which has caused much financial strain. They will soon embark on another four week journey to America to meet with leading world specialists, in the hopes that they can suppress Emily’s immune system. Walk for Hope will assist with Emily’s medical costs but will also raise money for the wonderful team at the Monash Children’s Cancer Centre, also known as MCCC, where Emily is managed and treated. MCCC is very close to Emily’s heart and together with her family, they would like to give back and raise some much needed funds for this amazing facility. Five dollars from every registration will go to the Monash Children’s cancer Centre and you will be helping Emily and the lives of many children who walk through the doors of MCCC.For more information on Emily, please go to facebook and search for: Emily’s Journey – Fighting The UnknownYou can also register for the event online by visiting: www.walkforhope.netlast_img read more